Comfort Inn & Suites - West Springfield

106 Capital Drive, West Springfield, Massachusetts, United States, 01089  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Comfort Inn & Suites - West Springfield

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Coffee/Tea in lobby

Coffee shop

Fitness/ Gym

Fitness center

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Health club

Overview

Comfort Inn & Suites offers a designer accommodation in a ski area of West Springfield. The building was renovated in 1998.

A privileged location gives quick access to Old New Gate Prison and Copper Mine, which is 22 km away. The property is set within 4 km distance from the city center.

The venue is a short walk to stores and a mall.

Comfort Inn & Suites is placed within a 30-minute drive from Bradley International airport.

Rooms

Guests are offered 75 comfortable hotel rooms equipped with satellite television, high-speed internet, pay TV, a laptop safe and a microwave. Coffee/tea makers and a fridge are also provided for self-catering.

Eat & Drink

Chili's Grill & Bar treats guests with American, Southwestern and Mexican meals and lies within 500 meters from the property.

Services

There are such business facilities as a business centre and a photocopier on the premises.

Relax

On-site leisure facilities include a sundeck, an indoor swimming pool and a movie room. Ice skating and bowling along with a gym, aerobics classes and a fitness center ensure guests' active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   75.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Wheelchair access
  • No elevators
  • Gift/Newsstand
  • Coffee shop
  • Carte blanche

Sports & Fitness

  • Fitness center
  • Ice skating
  • Bowling
  • Golf course
  • Aerobics

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service

Dining facilities

  • Bed and breakfast
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Fax/Photocopying

Leisure facilities

  • Indoor swimming pool
  • Sun terrace
  • Leisure/ TV room
  • Health club
  • Sauna
  • Jacuzzi

Room facilities

  • Individual air conditioning
  • Tea and coffee facilities
  • Dining table
  • In-room desk
  • Ironing facilities

Bathroom

  • Bathtub
  • Hair dryer

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Multi-line phone
  • Voice mail
  • Free local telephone calls
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 17 years
Existing bedding FREE
There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Comfort Inn & Suites - West Springfield West Springfield location
Show big map »

Hotel Address:

106 Capital Drive, West Springfield, Massachusetts, United States, 01089

Get directions
City Center
  • West Springfield
    2.1 mi
Airports
  • Bus stop
    1700 ft
Restaurants
  • Five Guys Burgers and Fries (cuisine: American)
    1500 ft
  • Chili's Grill & Bar (cuisine: American, Southwestern, Mexican)
    1600 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    75

Rooms and availability

Comfort Inn & Suites photos Room
Queen Room
  • Room size:

    295 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    2 Queen-size beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Shower
    • Non-smoking
    • + More
  • General:Free internet access
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Coffee machine
  • Microwave and refrigerator
  • Dining table
  • Media:Flat-screen TV
  • Free movies/video
  • Wake up service
  • Radio
Room Description:

Any corresponding photo may not reflect the specific accessible room type or room feature. This mobility and hearing accessible, nonsmoking room features two queen sized beds , and an accessible bath tub. The room also has a visual alarm and notification devices for the doorbell or door knock and incoming phone calls. The room features comfortable soft seating, a HDTV, and easy to operate alarm clock/radio. The free high speed internet access will help you stay connected while on the road. If you prefer not to work at the desk, you can use the convenient lapdesk instead. You'll also enjoy the convenience of having a coffee maker with tea service and iron/ironing board in your room.

Comfort Inn & Suites photos Room
King Room
  • Room size:

    295 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Smoking
    • Shower
    • Non-smoking
    • + More
  • General:Free internet access
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Coffee machine
  • Microwave
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Free movies/video
  • Wake up service
  • Radio
Room Description:

Any corresponding photo may not reflect the specific accessible room type or room feature. This mobility accessible, nonsmoking room features one king sized bed , and an accessible bath tub. The room features comfortable soft seating, a HDTV, and easy to operate alarm clock/radio. The free high speed internet access will help you stay connected while on the road. If you prefer not to work at the desk, you can use the convenient lapdesk instead. You'll also enjoy the convenience of having a coffee maker with tea service and iron/ironing board in your room.

Lower Floors King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Free movies/video
  • Wake up service
First Floor King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Telephone
  • Bathroom:Roll in shower
  • Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Free movies/video
  • Wake up service
One-Bedroom King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Living room
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Double size sofa bed
  • Dining:Coffee/tea maker
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Media:Free movies/video
  • Wake up service
Room Description:

free Wi-Fi, hair dryer and free continental breakfast

One-Bedroom Queen Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Work desk
  • Ironing facilities
  • Living room
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Media:Free movies/video
  • Wake up service

Comfort Inn & Suites Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center2.1 mi

Amusement

  • Showcase Cinemas3700 ft

Museums

  • Day House2.2 mi

Parks

  • Town Recreation2.2 mi

Universities, Institutes

Local attractions

  • Majestic Theatre2.1 mi
    131 Elm St., West Springfield
  • Springfield Science Museum2.8 mi
    220 State St., Springfield
  • Springfield Museums2.9 mi
    21 Edwards Street, Springfield
  • City Stage2.5 mi
    One Columbus Center, Springfield
  • Pan African Historical Museum U.S.A.2.8 mi
    1500 Main St.

Restaurants nearby

  • Five Guys Burgers and Fries1500 ft

    Address: 1268 Riverdale Street
    Phone: (413) 306-5353

    71% likes this, based on 16 reviews
    Cuisine: American

  • Hooters1700 ft

    Address: 1290 Riverdale St
    Phone: 413-301-9741

    Cuisine: American

  • On The Border1800 ft

    Address: 1228 Riverdale St
    Phone: (413) 788-5150

    74% likes this, based on 68 reviews
    Cuisine: Mexican

  • Chili's Grill & Bar1600 ft

    Address: 1175 Riverdale St
    Phone: 413-746-8827

    54% likes this, based on 14 reviews
    Cuisine: American, Southwestern, Mexican
    Price Range: USD 2 - USD 14

  • Donut Dip Incorporated1800 ft

    Address: 1305 Riverdale St
    Phone: 413-733-9604

    90% likes this, based on 77 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    75

Comfort Inn & Suites Reviews

Guest reviews are submitted by our customers after their stay at Comfort Inn & Suites

Average guest rating

7.2out of 10
Very good
Based on 27 reviews

Guest reviews

  • 7.4

    Pleasantly surprised by choices at breakfast, offered eggs and sausage, o.j. was a little watery. pleasant staff.

    renovations inside hotel. Charges were incorrect at check out, called after I was home and Manager fixed immediately.

  • 6.6

    It had a pool for my children, but it looked, smelled, and felt dirty. Beds were very comfortable and rooms were modern. Wifi was available but not reliable even in our room.

    Inadequate seating for families of 4 or more at dining area. Breakfast is served until 10am however by 9am, 2 out of 3 cereals were emptied. Eggs were cold, and there was no fruit.

  • 7.0

    The front desk clerk was very pleasant and helpful. The room was clean and comfortable. The bathroom was huge!

    The breakfast was tasty, but the amount of people being served was too much for one attendant to handle.

  • 3.8

    The pool

    Everything starting with the dirty and stinky hallways

  • 7.4

    I liked the room I liked the clean room and the two TV sets. I also like they had extra towels, they did not have extra toilet paper, which is important. The breakfast was the best I have had when I traveled. I liked the selection of items and the juices. The tables were clean. The women who worked the breakfast was nice and helpful. Will stay there again......

  • 10.0

    Staff was very helpful and professional. Pool area was beautiful and spotless. Rooms were very clean and beds were extremely comfortable. I loved the hotel!

    No. Was perfect.

  • 6.2

    comfy beds and staff was great

    well I picked this hotel because it had a hot tub and when we got there the hot tub wasn't working at the time so I was a little upset with that and I don't beleave that I should of paid for that night because I called a head and said I was gonna be there soon and I wanted to get in and they said I'm ok.well I honestly got this hotel for the hot tub like I said before and I was unhappy that I couldn't use it I would of reqested a refund and gone to another place but I was so sore a d tired that I just stayed.

  • 9.6

    was greeted with nice cold lemon water.. refreshing after long ride. Breakfast was great an plenty of variety

  • 6.6

    The breakfast was good and the staff were attentive to making sure it was well stocked.

    The size of the room was on the small size.

  • 8.2

    Manager was great while checking in. When I booked, on line, there was an option of how I wanted to pay, cash, credit/debit. It was an option! I chose cash. When checking in, the manager said only credit cards were accepted. I told him it was in option I chose while I made the reservation on line. He reluctantly accepted my cash, but wasn't happy about it.

    The online reservation should NOT give different options of payment if that is not the policy of the hotel.

  • 7.4

    Staff were friendly and helpful, breakfast buffet was fantastic

    all the trash underneath the pullout sofa including someone else's socks...no sheets for pullout sofa but front desk was very helpful...shower wasn't that great either and the soap in the bathroom was barely enough for 3 people to take a shower

  • 5.0

    Bed was comfortable.

    First room seemed to be already occupied; in second room assigned to us - No toiletries in bathroom; terribly stained chair; took shower and only had cold water; did not use pool because another guest had baby in pool without a diaper, man was chewing tobacco and spitting into a cup while in pool- disgusting. Staff did speak to them but damage was done already.

  • 5.8

    The room had 2 double beds and no cots for young kids ( as said in the website)

  • 4.2

    the room was narrow but comfortable, the heating/ac worked great

    the front desk service was horrible if not absent breakfast was horrible bunch of rubberizes egg patties

  • 2.8

    Nothing

    Small room and dirty floor.There is no phone to call from overseas. If you want a call from overseas forget it you need a cell phone. Place bad old WC with a shower attached to the wall. Very noisy place dirty floor and people talking all night and early morning. Very bad breakfast

How to reach hotel

hotel Comfort Inn & Suites - West Springfield West Springfield location
Show big map »

Hotel Address:

106 Capital Drive, West Springfield, Massachusetts, United States, 01089

Get directions
City Center
  • West Springfield
    2.1 mi
Airports
  • Bus stop
    1700 ft
Restaurants
  • Five Guys Burgers and Fries (cuisine: American)
    1500 ft
  • Chili's Grill & Bar (cuisine: American, Southwestern, Mexican)
    1600 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    75